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Never open wallet links from a chat or email
A clone site needs you to click its link, so open your wallet and exchange only from bookmarks you saved yourself.
Written by John AlewineReviewed by the Crypto Guidance team
Published ยท Updated
Phishing is someone pretending to be a site, service, or person you trust. Clone sites sit at lookalike domains, so the page can look right while the address is off.
The clone needs you to click a link. Targeted email and text messages, dressed as exchange security alerts, herd you to log in there. Fake support arrives in DMs with a link of its own. The phishing checklist says it plainly: bookmark real URLs once, and never navigate by ad, DM, or reply link.
The habit
- Save the real wallet and exchange URLs yourself, one time.
- When a chat or email says log in, close it and open your own bookmark.
- If it pushes you to act fast, that urgency is the tell.
Real support never DMs first and never needs your seed phrase. An assistant can explain phishing in general, but a link in a chat or email is still something you open only after you type your own bookmarked URL yourself.
The security page says it too: always verify the URL, and bookmark the real one. If you want a second set of eyes, I sit with people one at a time and never ask for your keys or seed phrase.